amazon-ads-mastery-of-a-top-flip-flop-brand-and-how-it-can-be-better
Brand Audits
September 27, 2024

Amazon Ads Mastery of a Top Flip-Flop Brand. And how it can be better.

2 part deep dive into what's working with their ads and creative

Part 1 - Creative

Top of Search (TOS) Strategy: Aggressive Targeting

LightFeet goes straight for the TOS, pairing competitor keywords with deals. They use social proof—"Australia’s favourite"—and authority—"Designed by Australian podiatrists." The “Australian” angle works, as Australia is a flip-flop nation, far more than the US or UK.

Tip: Add urgency with scarcity. Sales + TOS = Conversion.

SERP Video Ads: Fast-Paced, Benefit-Driven

"LightFeet Arch Support Flip Flops" hits the search intent immediately. The video transitions fast, highlighting benefits to keep the viewer hooked.

Feedback: Increase the opening text size—it’s hard to read on mobile.

Main Images: Clean and Punchy

LightFeet nails product images by:

  • Selling benefits, not features.
  • Using high-quality renders.
  • Bold fonts, readable on any screen.
  • Clean design with white space.
  • Focused messaging—just a few key points.

Result: The product sells itself in seconds.

Common Flip-Flop Problems & Solutions:

  • Pain & health issues: Add arch support.
  • Foot slipping: Deep heel cup.
  • Shock absorption: Recycled EVA foam.
  • Broken straps: One-piece design, no breaks.
  • Sizing issues: Clear, universal measurements reduce returns.
  • Foot rolling: Arch support stabilizes.

Benefit: Highlight problems. Offer solutions. The contrast between “us” and competitors makes your product the clear winner.

Product Page Flow: Consistent Messaging

Every touchpoint—from ad to main image to A+ content—uses the same problem-solving language. That consistency builds trust.

Storefront: Clear, Direct Journey

LightFeet’s storefront simplifies the buying process. Each product (insoles, flip-flops) is clearly laid out with easy navigation. Consistent messaging from ads to storefront reinforces trust.

Pro Tip: Storefront deals can nudge new visitors to take action.

Problem Aware vs. Solution Aware Customers

LightFeet targets:

  • Problem-aware customers: They know their pain but not the solution. LightFeet highlights competitors' shortcomings and positions itself as the answer.
  • Solution-aware customers: They know what they want but need to pick the best product. LightFeet’s “Australian-made,” “Podiatrist-designed” stance, and stellar reviews do the convincing.

Feedback: Use exact customer reviews to boost trust and conversions.

Part 2 - Advertising Review

Problem 1: Competitors Are Winning Branded Keywords
LightFeet has an impressive BSR but is losing ground on its branded keywords to competitors with better pricing and ratings.

Solution: Bid more aggressively on branded keywords to maintain top visibility and fend off competitors.

LightFeet Best Seller Ranking
LightFeet Top of Search Ads Amazon

Problem 2: Competitors Targeting LightFeet's Product Pages
Competitors are running ads on LightFeet’s product pages, stealing traffic.

Solution: Launch Sponsored Display and product targeting ads to occupy LightFeet’s own ad spaces and keep competitors out.

Amazon product targeting lightfeet product page

Amazon defensive targeting lightfeet product page

Problem 3: Weak Organic Rankings for Key Flip-Flop Keywords
Despite strong BSR, LightFeet ranks poorly for top flip-flop keywords.

Solution: Optimize listings with high-volume and long-tail keywords. Boost visibility through targeted ad campaigns.

Amazon ranking lightfeet flip flops

Problem 4: Poor Insole Rankings
LightFeet’s insole products have little visibility—organically or through ads.

Solution: Conduct keyword research and integrate findings into listings and ads. Step up PPC efforts to compete.

Amazon ranking lightfeet insole

Problem 5: Negative Customer Feedback Hurts Conversion Rates
Inconsistent sizing and sole thickness complaints are dragging down satisfaction and conversions.

Solution: Fix sizing issues, adjust sole design, and clearly communicate these changes in product descriptions.

Negative amazon reviews impact conversion rate table

Problem 6: Higher Negative Feedback vs. Category Average
Complaints about size and thickness outpace category averages, affecting overall perception.

Solution: Address these concerns through product improvements and clearer descriptions.

LightFeet customer review insights

George Reid

George Reid

Worked at Amazon UK, left, setup George's Blog.

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